Londoner Grand, A Luxury Collection Hotel, Macau, Macau

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Key details

About the Hotel

Estrada Do Istmo. S/N Cotai, Macau, Macau, China

Perfect

9.2

/10

4.7

4.0

“The hotel is perfectly situated near the main shopping malls and offers easy access to stunning pool areas and various attractions across Macau.”view full review

Amenities

Sheraton Grand Macao boasts a Kashgar Grand Ballroom with 52,645 square feet accommodating 5,000 guests for events. The hotel offers three outdoor pools surrounded by tropical landscaping, providing areas for relaxation and recreation. Shine Spa for Sheraton allows guests to rejuvenate with a variety of treatments.

Rooms

With 4,001 rooms and suites, Sheraton Grand Macao is recognized as the world's largest Sheraton hotel. Rooms feature separate bathtubs and walk-in glass showers, along with plush bathrobes and slippers for a comfortable stay. The design promotes relaxation, ensuring restful nights for every guest.

Location

The hotel sits along the bustling Cotai Strip, mere minutes from shopping, dining, and entertainment venues. Guests enjoy easy access to local attractions, enriching their Macao experience. This central location enhances both leisure and business trips with convenient connectivity.

Dining

Dining options at the hotel include The Conservatory, which combines Three Bottles, Chaan, and The Sweet Shop under one roof. Guests can indulge in British-inspired and authentic Cantonese dishes along with a dedicated Tea Room offering grab-and-go service. This diverse dining experience caters to a variety of culinary preferences.

Business Facilities

Sheraton Grand Macao provides over 14,000 square meters of meeting space, including three outdoor venues for events. A total of 166 individual rooms are available for meetings, accommodating various business needs. The hotel's extensive facilities support professional gatherings and conferences.

Highlights

Location: Located on the Cotai Strip with access to shopping and dining

Rooms: World's largest Sheraton with 4,001 rooms and suites

Diving: Three outdoor pools surrounded by tropical foliage

Dining: The Conservatory offers diverse culinary experiences

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Deluxe Twin Room Two Double Beds

2 persons

42 m²

2 Double beds

Shower

Coffee machine

room details

Superior King Room Cotai View

2 persons

42 m²

1 King-size bed

Shower

Coffee machine

room details

Deluxe King Room

2 persons

42 m²

1 King-size bed

Shower

Coffee machine

room details

One-Bedroom Charles King Suite City View Hampton Court Access

2 persons

83 m²

1 King-size bed

City view

Shower

Coffee machine

room details

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Price and Room Availability Calendar

Check availability and prices for your dates now!

What our guests says about facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Delicious Afternoon Tea

During my stay, I experienced the afternoon tea at I Love Palms, and it was good! The treats were so good that my wife even forgot her handbag, which was later safely returned to us. The staff was incredibly attentive and made the experience nice. The selection was fresh and beautifully presented.

Mike23. USA, read full review

Amazing Room Experience

I was pleasantly surprised by the spacious Family Suite upgrade. It was perfect for my family, offering plenty of room for relaxation. The views from the room were amazing, and the decor made us feel right at home. The kids loved having their own space to play!

Adam45. Canada, read full review

Relaxing Leisure Facilities

The leisure facilities at the hotel were great. I enjoyed some relaxing moments at the spa, which offered various rejuvenating treatments. It was the perfect way to unwind after a long day of exploring. Highly recommend trying it out!

Jeremiah88. UK, read full review

Impressive Meeting Facilities

I had the opportunity to use the meeting rooms for a business event. They were well-equipped and made our presentations smooth and professional. The environment was conducive for discussions, which greatly enhanced our productivity throughout the event.

JamesSmith. Australia, read full review

What’s included

General

Non-smoking rooms
Free Wi-Fi
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Locker room
Lift
Currency exchange
ATM/Cash machine
Coffee shop
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre
Yoga class
Sports trainer

Guest Parking

Electric kettle

Services

Free airport shuttle
Valet parking
Room service
Housekeeping
Laundry
Dry cleaning
Shops/Commercial services
Welcome drink

Dining

In-room breakfast
Restaurant
Bar/ Lounge area
Special diet menus

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Baby pushchair

Spa & Leisure

Outdoor swimming pool
Spa & wellness centre
Sauna
Steam room
Jacuzzi

Room features

Air conditioning
Heating
Mini-bar
Soundproofed rooms
Sitting area
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Location

Estrada Do Istmo. S/N Cotai, Macau, Macau, China

Map view

Estrada Do Istmo. S/N Cotai, Macau, Macau, China

City landmarks

Casino

The Venetian Macao

1.5 km

Museum

Museum of Taipa and Coloane History

900 m

Museum

The Taipa Houses Museum

1.6 km

Bridge

The Lotus Bridge

2.1 km

Landmark

City of Dreams

1.2 km

Landmark

Taipa Village Macau

980 m

Landmark

Eiffel Tower Experience at Parisian Macau

1.3 km

Shopping Area

Fortune Diamond at Galaxy Macau

1.3 km

Landmark

Carmo Hall

1.2 km

Church

Church of Our Lady of Carmel

1.6 km

Landmark

Carmel Garden

1.2 km

Landmark

Skycab Cable Car

2.3 km

Landmark

Macau Matsu

1.3 km

Landmark

Tin Hau Temple

1.3 km

Landmark

Pak Tai Temple

1.3 km

Landmark

Four-Faced Buddha Shrine

2.6 km

Landmark

Venetian Macau Limited

900 m

Landmark

Fortune Diamond

1.3 km

Shopping Area

Shoppes at Parisian

1.3 km

Landmark

Qube 2

910 m

Island

Cotai

1.3 km

Landmark

Macau musicals

1.4 km

Landmark

The Spectacle

2.3 km

Mall

Broadway Macau

2.5 km

Landmark

Qube 2 at Cotai Sands Central

1.3 km

Landmark

Qube Kingdom

1.3 km

Landmark

T Galleria Macau

2.3 km

Shopping Area

The Boulevard

2.3 km

Landmark

Planet J

2.3 km

Nearby

Casino

The Parisian Macao

570 m

Restaurants

Crystal Jade La Mian Xiao Long Bao

550 m

Estrada do Istmo. s/n

Jaya

1.3 km

Level 4

Dynasty 8

110 m

Conrad Hotel Level 1

Feast

1.2 km

Sheraton Grand Macao 1F Sheraton Grand Macao

La Chine

540 m

Estrada do Istmo

Brasserie at Parisian Macau

570 m

The Parisian Macao

Le Buffet

630 m

1/F

Rice Empire

320 m

Sands Cotai Strip

Market Bistro

570 m

Shop 101

North

330 m

Estrada do Istmo

Getting around

City Centre

Macau28 min · 2.3 km

Airports

Macau International (MFM)6 min · 3.9 km

Macau (XZM)12 min · 7.6 km

Bus

Bus stop9 min · 5.4 km

Reviews and Ratings

Feedback from previous guests about their experience.

Tom

United States, December 2024

9.4/10

I had a wonderful stay at the hotel, where the staff truly went above and beyond to make my experience special. From the beautiful rooms with great views to the fantastic amenities and services offered, everything was impressive. The initial check-in was a bit slow, but overall, the atmosphere was luxurious and welcoming. I loved the central location that allowed easy access to nearby attractions.

Rooms

10.0

The room was spacious, beautifully presented, and came with thoughtful touches like rose petals and balloons for a special occasion.

Service

10.0

The service was exceptional, particularly with staff like Sheena who helped me with check-in and check-out and was always quick to assist with any questions.

Location

9.0

The hotel's location is convenient, making it easy to explore nearby shops and attractions like the Venetian while minimizing the walking distance.

Dining

9.0

The dining options were great with a buffet that had a variety of choices, making breakfast a delightful experience.

Facilities

9.0

The pool area was fantastic and well-maintained, providing a great place to relax.

Luxurious amenities

Slow check-in

Eric

United States, December 2024

8.6/10

My time at Sheraton Grand Macao was absolutely delightful! The staff provided an efficient and warm welcome, making check-in a breeze. I really appreciated the spacious family suite upgrade, which was perfect for my family's staycation. However, I did experience some lengthy wait times at check-in and during breakfast at the Feast, which could be improved. Overall, it was a wonderful stay with great amenities and services.

Rooms

9.0

I was pleasantly surprised by the spacious family suite we received as an upgrade. It was elegant and comfortably met our needs for the stay.

Service

10.0

The service was excellent from start to finish. Sheena and Jetro were particularly helpful, accommodating all my requests efficiently and with a smile.

Location

9.0

The location is fantastic, situated in the lively Cotai Strip with easy access to various attractions and other hotels.

Dining

7.0

The breakfast spread at Feast was delicious but extremely crowded, making it a bit uncomfortable to enjoy the meal. The variety of food was impressive though.

Facilities

8.0

The hotel offers plenty of facilities, although the pool temperature could be more consistent. Nonetheless, there are a variety of pools to enjoy.

Spacious family suite

Long wait times

Bill

United States, December 2024

7.4/10

I had a great experience at the hotel, with clean large rooms that provided a comfortable stay and nice amenities. Although the check-in process was frustratingly long, and there were some issues with our room setup initially, the overall value was impressive given the location. The hotel offers easy access to major attractions and shopping, making it convenient for tourists.

Rooms

8.0

The rooms were spacious and quiet, providing a comfortable environment for relaxation. Initially, there were issues with missing pillows but they were quickly resolved.

Service

7.0

The service was attentive, and the staff really seemed genuinely eager to assist us. Although the check-in was chaotic, the staff worked hard to rectify any problems we had afterward.

Location

9.0

The hotel is in a prime location, just a stone's throw away from shopping malls and other attractions, which made getting around very convenient.

Dining

6.0

While the dining options were decent, I found the variety a bit limited, especially at breakfast. A broader selection would be fantastic.

Facilities

7.0

The hotel offers good facilities, including a well-maintained pool area, though it was unfortunate that one of the main pools was under renovation during my visit.

George

United States, October 2024

8.8/10

My stay at the Sheraton was fantastic, especially for a family getaway. The staff was incredibly attentive, and I felt valued throughout our visit. The room was luxurious and spotless, plus the pool was a hit with my son. However, finding the hotel lifts in the mall was a bit confusing, and a few facilities were closed during our visit. Overall, great experience and excellent value for money.

Rooms

9.0

The room was luxurious, impeccably clean, and had a massive flat-screen TV, which made our stay comfortable.

Service

10.0

The service was top-notch; staff members went out of their way to assist with check-in and made us feel special.

Location

9.0

The hotel is conveniently situated near the Cotai area and offers a free shuttle bus from the ferry terminal, making transfer hassle-free.

Dining

8.0

Dining was enjoyable, with a decent breakfast buffet that was well worth the price.

Facilities

8.0

The hotel had great facilities, including a well-maintained pool area, although one of the pool sections was closed during our visit.

Richard

United States, October 2024

8.0/10

The hotel is well-located, close to shopping and dining options, making it convenient for guests. The rooms are spacious and clean, but the check-in process is frustratingly lengthy. The buffet breakfast has a good selection, though it could use more variety. Overall, it's a decent stay, but the long queues at check-in and lack of staff attention during my visit leave room for improvement.

Rooms

9.0

The rooms were spacious, clean, and provided a nice view, making my stay comfortable.

Service

6.0

The check-in experience was disappointing due to long queues, but the staff assisting me during the process was courteous and helpful.

Location

10.0

The hotel's location is fantastic, with easy access to nearby shops and restaurants, perfect for exploring the area.

Dining

7.0

The buffet breakfast offered a wide selection of options, though I would have liked to see more cooked Western dishes.